Troubleshooting
Problem | Solution |
---|---|
The touch screen is slow or is not working properly. |
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The Windows operating system does not respond. | Press and hold the on/off button until the device switches off and restart the device. See also Completely resetting the Vibe. |
The screen and/or the rear loudspeakers no longer respond. | Reset the rear screen and loudspeakers. See Resetting the rear display and loudspeakers. |
The device is becoming hot. | During long and intensive use of the device, it can become hot. This is normal and has no effect on the life or performance of the device. |
No Bluetooth devices found. |
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The device cannot be switched on. The on/off indicator flashes 4 times in quick succession | The battery has insufficient charge for starting the device. Connect the power supply and switch the device on. |
The battery does not charge properly. | If the battery can no longer be charged to 90%, please contact the support department of the distributor where you purchased the device. |